How we collect, use, and protect your information.

Data collection statement

We collect information you voluntarily provide when you submit a safari inquiry, contact us by email or phone, or request a proposal. This may include your name, email address, phone number, destination preferences, travel dates, traveler count, budget range, and special requests.

How we use your information

We use your information to respond to inquiries, design tailored safari proposals, coordinate travel planning, provide customer support, improve our services, and communicate relevant updates about your request. We may also use aggregated, non-identifying data to understand website performance and marketing effectiveness.

Cookies policy

Our website may use cookies and similar technologies to improve site functionality, measure traffic, understand visitor behavior, and support advertising conversion tracking. You can adjust cookie settings through your browser, although some features may not function as intended if cookies are disabled.

Third-party sharing

We may share limited information with trusted service providers who help us operate the website, analyze performance, deliver advertising, or coordinate safari planning. This may include Google Analytics 4, Google Ads, Microsoft Ads, Microsoft Clarity, hosting providers, email services, and regional travel partners involved in preparing your itinerary. We do not sell personal information.

Google Ads and Microsoft Ads

We may use Google Ads and Microsoft Ads conversion tracking to understand whether advertising campaigns lead to inquiries. These tools may use cookies or similar identifiers. The tracking scripts in this website are configured with placeholder IDs and should be replaced with the correct account IDs before launch.

Data retention

We retain inquiry information for as long as reasonably necessary to respond to your request, manage client relationships, meet business records needs, and comply with applicable obligations.

Your choices

You may request access, correction, or deletion of personal information by contacting us. We may need to verify your identity before completing certain requests.

Contact for privacy inquiries

For privacy questions, contact privacy@eastafricaluxurytravel.com.